Nutricia Export B.V. Cookie Statement

Who we are?

Nutricia Export B.V. operates this website in your territory. When we say “Nutricia”, “us”, “our” or “we”, this is who we are referring to. 

At Nutricia, we want to be open and transparent in the way we use cookies so you can make an informed choice on the information you share with us. This cookie statement explains how we and certain third parties use cookies and similar technologies on the website, and how to manage your choices with the information you share with us. 

If you have any further questions or comments, feel free to contact us via our contact page.

This cookie statement was last updated on May 5, 2026.

What are cookies and other tracking technologies we use on this website?

We use cookies and other tracking technologies to ensure you get the best from this website. 

Cookies

“Cookies” are small text files from a website that are stored on your computer, mobile phone, or other device. Cookies generally contain information that is associated with your web browser, information such as website preferences, login information, or a user ID. 

Other tracking technologies

In addition to cookies, we use other technologies such as web beacons/GIFs, pixels, page tags and embedded scripts for specific purposes. These other technologies can for instance help record how visitors interact with the website. They are often used in conjunction with web browser cookies or other identifiers associated with the visitor’s device. 

For simplicity, in this cookie statement, the term "cookies" refers collectively to both cookies and the other tracking technologies described above. 

What types of cookies do we use, and why?

Cookies have different purposes and functionalities, and those on this website can be classified as follows: necessary cookies (to operate the website), analytics and performance related cookies, cookies for functionality and personalization, advertising and targeting cookies, and social media and content sharing cookies. More details on the purpose of these cookies and the ones used on this website are available below. 

Strictly necessary cookies

These cookies are needed in order for the website to function properly.  

For example, we may use strictly necessary cookies for logging in, filling in forms or to enable other features and functions of the website. We also use necessary cookies to maintain the security and stability of our services. Because these cookies are necessary to the security and functionality of our services, they cannot be switched off via our cookie consent tool.

If these cookies are blocked, it may affect your usage of our website.

Name of the cookie

Purpose

Name of the cookie issuer

How long is the cookie stored?

_hjSessionUser_...

Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

Hotjar

12 months

_vis_opt_test_cookie

This is a temporary session cookie generated to detect if the cookies are enabled on the user browser or not.

Visual Website Optimizer

Session

affinity

Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience

Envoy proxy

Session

asset-share-commons

This cookie is used by the open-source Adobe Experience Manager (AEM) component Asset Share Commons to store user profile settings in your browser, allowing the application to function properly.

Adobe Experience Manager (AEM)

Unlimited

consentStatusUpdated

Tracks when a user has interacted with the cookie banner and updated their privacy choices.

Command Act

12 months

NRBA_SESSION

Session cookie set by New Relic to support real‑user monitoring by tracking page load performance and JavaScript errors during a visit. Used exclusively for technical monitoring and site reliability.

New Relic Inc.

Unlimited

TC_PRIVACY

Used for user status storage (optin or optout) and Privacy banner display.

Commanders Act Functionality

13 months

TC_PRIVACY_CENTER

Used to display the optin/optout categories in the Privacy Center if the user re-open it.

Commanders Act Functionality

13 months

tc_privacy_gallia

Stores the user’s consent choices (opt‑in / opt‑out, categories, banner version)

Command Act

12 months

tc_privacy_gallia_CENTER

Remembers the Privacy Center UI state (categories view, toggles) when a user opens or re‑opens the cookie preferences panel

Command Act

12 months

TCPID

Used to identify visitors exposted to the privacy banner. TrustCommander uses this cookie to measure statistics for privacy banner usage until visitors provide consent for the TCID cookie. With this 2-cookie system, TrustCommander is the only CMP that has been granted the right of exemption from consent for statistical measurement by the French CNIL.

https://www.cnil.fr/fr/solutions

Commanders Act Functionality

13 months

Analytics and performance-related cookies

We use analytics cookies to better understand how visitors use our website, so we can improve our products and services.

For example, they help us see which pages are visited, how long users stay, and whether any technical issues occur. This information ensures the site works properly and offers the best possible experience. 
We may also use these cookies to measure the effectiveness of our marketing campaigns or to understand if your visit was related to a product or service you’ve used or purchased.

These cookies are not necessary for the website, and we will always ask for your consent before placing them. You can withdraw your consent at any time.

Name of the cookie

Purpose

Name of the cookie issuer

How long is the cookie stored?

_ga

ID used to identify users

Google Analytics

14 months

_ga_...

ID used to identify users

Google Analytics

14 months

_vwo...

Collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimising the website content.

Visual Website Optimizer

Session

_vwo_1110062_config

Stores configuration data required by VWO to run website experiments for this site. Used to determine which testing features are enabled and how experiments should be executed. Does not collect analytics data or track users for advertising purposes.

Visual Website Optimizer

Unlimited

_vwo_nls_q_1110062

Functional cookie used by VWO to manage the execution flow of website experiments, ensuring that test logic and variation delivery run correctly.

Visual Website Optimizer

Unlimited

_vwo_nlsCache

Temporary cache cookie used by VWO to optimize the performance and consistency of website experiments by storing technical execution data.

Visual Website Optimizer

Unlimited

vwoSn

Collects session‑level website usage statistics for optimization.

Visual Website Optimizer

Unlimited

utm_campaign

Stores campaign attribution parameters (UTMs) to identify the source, medium, and campaign that led the user to the website.

Website operator (first‑party)

Session

utm_content

Stores campaign attribution parameters (UTMs) to identify the source, medium, and campaign that led the user to the website.

Website operator (first‑party)

Session

utm_medium

Stores campaign attribution parameters (UTMs) to identify the source, medium, and campaign that led the user to the website.

Website operator (first‑party)

Session

utm_source

Stores campaign attribution parameters (UTMs) to identify the source, medium, and campaign that led the user to the website.

Website operator (first‑party)

Session

Cookies for functionality and personalization

These cookies are generally there to provide a better user experience of our website.

They enable us to recognize your computer when visiting our website without bothering you with a request to register or to log in, or to remember the preferences indicated when visiting our website, such as the language preference or username. 

Name of the cookie

Purpose

Name of the cookie issuer

How long is the cookie stored?

_vis_opt_s

This cookie detects if you are new or returning to a particular test.

Visual Website Optimizer

Session

isLocationConfirmed

Functional cookie used to store the outcome of a location confirmation check and does not track users or collect analytics data.

Website operator (first‑party)

Unlimited

mbox

Adobe Target uses cookies to give website operators the ability to test which online content and offers are more relevant to visitors.

Adobe

14 months

Advertising and targeting cookies

These cookies are placed on our website by third parties on our behalf to show you content that are more relevant to your interests. 

They enable us and our partners to generate personalized advertisements on other websites, including on other Nutricia brands' websites, based on information about you such as your page views on our website. 

They also may be used to limit the number of times a user sees an advertisement as well as help measure the effectiveness of an advertising campaign.

Name of the cookie

Purpose

Name of the cookie issuer

How long is the cookie stored?

_fbp

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Facebook Marketing

3 months

_gcl_au

Used by Google AdSense for experimenting with advertisement efficiency across websites using their services.

Google Marketing

3 months

_tt_enable_cookie

Tracking cookie used by TikTok to identify a visitor

TikTok

1 month

_ttp

Tracking cookie used by TikTok to identify a visitor

TikTok

1 month

_uetvid

This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website.

Microsoft

13 months

ar_debug

The main functionality is to store and track conversions.

Google

1 month

score

This cookie is used by ScorecardResearch (comScore) to track browser-level behavior, such as how often you return to a website or visit related sites, for market research and analytics. It does not identify you personally but collects data like IP addresses and page visits. The information is used to generate anonymous reports on internet trends and shared with clients.

ScorecardResearch (comScore)

Session

ttcsid

The TikTok cookie ttcsid likely serves as a session identifier, helping to maintain user sessions and track interactions across the platform. Its purpose is probably to manage user authentication or personalize content based on activity, similar to other session-related cookies used by TikTok.

TikTok

1 month

ttcsid_..

The TikTok cookie ttcsid likely serves as a session identifier, helping to maintain user sessions and track interactions across the platform. Its purpose is probably to manage user authentication or personalize content based on activity, similar to other session-related cookies used by TikTok.

TikTok

22 days

Social media and content-sharing cookies

These cookies are placed on our website to provide third-party services and functionalities such as social media platforms. 

They enable you to watch content from third parties (eg: youtube video) or share content on social media platforms (e.g.: Facebook share button). 

No social media and content-sharing cookies are used on the site.

Your preferences

We keep your preferences for 6 months but it is still possible to restrict or block certain cookies or even delete certain cookies that have already been placed on your device. If you do so, we may think that you have never visited us before and will therefore show you the Cookie Statement again and ask for your consent in placing cookies.

Our website has a cookie management module to help you to manage certain cookies. This tool is accessible by clicking here

To delete certain third-party cookies, please use the following links (note that clicking the links will open in a new window, and we are not responsible for the content of external websites):

You can also restrict or block cookies by changing your browser’s settings. Each browser is configured differently. To disable cookies via your browser settings, you should follow the instructions given by the publisher of your browser. As of the date of this Cookie Statement , these instructions are available for commonly used browsers through the following links (note that clicking the links will open in a new window, and we are not responsible for the content of external websites):

If you use Microsoft Edge:

https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy  

If you use Safari: 

https://support.apple.com/kb/ph21447?locale=en_US

If you use Firefox:

https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

If you use Chrome: 

https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

If you use different devices, make sure you configure the settings of the corresponding browser according to your preferences. 

Your mobile device may provide settings that allow you to express the choice not to have information about your use of mobile ads used for interest-based advertising purposes.  On your iOS device, this is called “Limit Ad Tracking,” and on your Android device, it is called “Opt-out of Ads Personalization” or “Opt-out of interest-based ads”.

Changes to this cookie statement

We may change this Cookie Statement from time to time. If this involves a fundamental change that we are required to inform you about, request your permission or if the change is relevant to you in some other way, we will ensure that the information is made available to you before the change actually comes into effect.

How to contact us

If you have any questions, comments or complaints regarding cookies, please contact us via our contact page.

Get in touch with us

You can contact us and ask your questions on our social medias.

Facebook

Email

Phone

x